Parties:

• “Bushmasters” refers to Bushmasters Ltd, Georgetown, Guyana, South America
• “The client” refers to any participant on a Bushmasters trip that is not employed by the company.

Note:

It is important that you read these terms and conditions fully. Continuing with your booking will result in you being entered into a contract with Bushmasters. This contract will become binding once the payment and reservation form has been accepted and the client has received confirmation in writing of this from Bushmasters.

Agreement:

The agreement based upon these terms and conditions is solely between the named client(s) and Bushmasters.

No variation in this agreement shall be acceptable unless agreed in writing by both parties at least one week prior to the relevant venture/course start date.

Bushmasters reserve the right to refuse a booking, or cancel a venture/course without giving reason or compensation. In such instances all monies paid to that date will be returned and wherever possible, alternatives will be given for cancelled ventures/courses.

Travel Documents

It is the sole responsibility of the client to ensure that they have all the necessary travel documents, vaccinations and insurance prior to travel and arrival in destination country.

Medical

Due to the extreme environment, climate and activities that will be experienced throughout a Bushmasters venture/ course, Bushmasters strongly recommends that the client receives medical advice prior to participating.

Bushmasters requires the completion of a medical questionnaire stating any allergies, medication and medical history. This is a safety requirement, and if it is not completed and received by Bushmasters at least one week prior to the venture/course start date, the client will be refused permission to participate, and forfeit all monies paid.

Venture/ Course Changes by Bushmasters

Due to the nature of the venture/course being undertaking and the extreme environment in which this takes place, there can often be unforeseen changes to the itinerary and sometimes the exact location of activities that are given to clients in advance. Natural environmental changes may result in activities taking place in different locations or perhaps in extreme circumstances not being able to occur at all, and in such instances Bushmasters contingency plans will come into effect. As such the client must understand that whilst Bushmasters makes every possible attempt to fulfil the course itinerary, the nature of the trip and environment may result in slight alterations, which are beyond Bushmasters control, and therefore Bushmasters liability is limited accordingly.

Bushmasters Instructors

All Bushmasters ventures / courses will be led by a highly experienced leader in the jungle environment and assisted by a number of local guides especially trained for Bushmasters trips.

Conduct of a Client on a Venture/Course

The client agrees that whilst on a Bushmasters venture or course, he/she must adhere to the leadership instructions of the Bushmasters instructor and Bushmasters guides. The reasons for this are purely for the welfare and safety of the entire team. If a client fails to show the respect and adhere to the instructions given, Bushmasters reserves the right to make arrangements for them to be removed from the venture/course, even if this is against his/her will. In addition if a client fails to participate in basic activities, the client may be asked to leave if jeopardising the venture/course for other clients.

In such circumstances, additional transportation, wages and costs incurred due to this removal will be at Bushmasters discretion to have charged to the client involved. In addition, any client who has to be removed from a venture/course will not be entitled to any refund on the full payment received.

Internet Payments

Any banking details and payments are taken through the secure online payment system, PayPal, (www.paypal.com) and Bushmasters does not have access to these ‘secure’ details during or after your payment transaction and no credit card details will be stored on Bushmaster servers. All payments conducted through PayPal use advanced encryption, fraud prevention and have protection policies.

Payment:

Full payment is required for all ventures / courses that are due to start in eight weeks or less.

For ventures / courses commencing in over eight weeks, a 25% non-refundable deposit is required to guarantee a place is reserved. The balance would be due eight weeks prior to the venture / course commencing. Bushmasters will remind you of this via email, however email is not guaranteed and it is the clients’ ultimate responsibility to check when final payments are due. If full payment is not received eight weeks prior to the start date, Bushmasters has the right to assume that the client has cancelled this contract and will forfeit their 25% deposit.

Prices:

Bushmasters makes every effort to control its prices however if the cost of running a venture/course increases outside of Bushmasters' control, then the client may be liable for additional costs. In the event that a venture/ course price is increased, those clients who have paid in full will not be affected by he changes. Clients who have only paid a deposit however, will be notified of the price changes in writing, and the additional costs added to their final payment.

If the increase is more than 15%, clients who have only paid their deposit and wish to cancel their booking can do so, and will be fully reimbursed.

Cancellation by clients:

If a client wishes to cancel a booked venture/course, then the following costs will be incurred:

Cancellation eight weeks or more prior to the venture/course start date: All monies returned with exception of the 25% non-refundable deposit.

Cancellation between 4-8 weeks of a venture/course start date: 50% of the full venture/course fee payable, inclusive of the 25% non-refundable deposit.

Cancellation less than 4 weeks prior to venture/course start date: 100% of the venture/course fee is payable.

The client understands that these penalties are due to Bushmasters making substantial arranges and preparations for any venture/course weeks in advance of its start date.

Liability

Bushmasters operate in extreme environments. Despite conducting risk assessments, instructing clients on safely negotiating any potential risk in the relevant environment, dangers do still remain. Bushmasters does try and minimise the risk involved in every activity, however it is at the clients own risk that they participate in the venture or course, and the client acknowledges that there are circumstances where accidents could happen that are beyond Bushmasters control. Therefore Bushmasters accepts no responsibility or fault for any accidents or illness that occur during a Bushmasters course on the understanding that by participating in a Bushmasters activity the client is doing so at their own risk. It is therefore assumed that all clients will have adequate insurance.

The client acknowledges that they are liable for any damage to Bushmasters equipment including the full cost of replacement and expenses.

Bushmasters will accept responsibility for any loss, damage or tampering to any valuables and monies given to them for safe keeping during a venture/course.

All personal belongings, personal equipment and valuables kept in a clients possession are the clients responsibility, and Bushmasters accepts no responsibility for them.

The client also acknowledges that Bushmasters is not responsible for any expenses or loss of monies or personal belongings through delays or cancellations of a booking, and that Bushmasters liability is hereby limited.

Complaints

If you are dissatisfied with any aspect of a Bushmasters venture / course, then you should raise this with a member of Bushmasters staff at the earliest possibility so that corrective action can be taken if necessary. Alternatively if you are not satisfied for whatever reason, a complaint must be made within one month from the end of the relevant course in writing. Bushmasters will not be liable for complaints initiated after this one month period.

Changes to the Terms and Conditions

Bushmasters may update these terms and conditions from time to time, and it is the clients responsibility to ensure that they are aware, and agree to any modifications before joining any venture/course.